The short version: Kansov collects only what's needed to run the platform. We don't sell your data. We don't use third-party tracking or analytics cookies. Your product data stays yours. You can export or delete it anytime.
1. Who We Are
Kansov is operated by Kansov Labs Private Limited, a company incorporated under the laws of India. Kansov is an AI-native product management platform designed for B2B SaaS product teams.
2. Information We Collect
2.1 Account Information
- Name and email address
- Password (stored as a bcrypt hash — we never store plain text passwords)
- Organization/workspace name
- Role within your workspace
2.2 Product Data
Data you create within Kansov: Insights, ideas, features, roadmap items, Thinking Partner conversations, Scratchpad notes, to-dos, Knowledge Hub content, customer records, and documents.
Your product data belongs to you. We do not use your product data to train AI models, sell to third parties, or for any purpose other than providing the Kansov service to you.
3. How We Use Your Information
- Provide the Service — authenticate you, serve your workspace data, and maintain your account
- AI features — with your configured API key, send relevant workspace data to your chosen AI provider to power AI features
- Communications — send transactional emails (verification, password reset, invitations)
- Product improvement — aggregate, anonymized usage data to understand which features are most valuable
4. AI Features and Your Data
Kansov uses a BYOK (Bring Your Own Key) model. When you use AI features, your data is sent to your configured provider (OpenAI or Google). Kansov does not intercept, store, or log the contents of AI API requests beyond what's necessary for error handling. We do not use your product data to train our own models.
5. Data Storage and Security
All data is stored in Neon Postgres hosted in the US East region. Data at rest is encrypted. Sensitive credentials are encrypted with AES-256-GCM. TLS 1.2+ is used for all data in transit.
6. Cookies
Kansov uses one session cookie (connect.sid) to keep you signed in. This is a strictly necessary, HTTP-only, server-side session cookie. We do not use any advertising, tracking, or analytics cookies.
7. Third-Party Services
We use: Neon (database hosting), Resend (transactional email delivery), and your configured AI provider (OpenAI or Google Gemini). We do not use Google Analytics, Meta Pixel, or any advertising network.
8. Data Retention
Your account and workspace data is retained for as long as your account is active. When you delete your account, your personal data is deleted within 30 days. Workspace data (Insights, Ideas, Features, etc.) is deleted when the workspace is deleted by the Owner.
9. Your Rights
- Access your personal data and product data
- Correct inaccurate personal information
- Delete your account and associated data
- Export your product data
GDPR, CCPA, and India's DPDP Act rights are all honored. Contact us at support@kansov.com to exercise any of these rights.
10. International Data Transfers
Kansov Labs Private Limited is based in India. Our primary database is hosted in the US East region. Appropriate safeguards including standard contractual clauses are used for international transfers.
11. Children's Privacy
Kansov is a B2B product management platform for professional use. We do not knowingly collect personal information from children under 16.
12. Changes to This Policy
For material changes, we will notify you by email at least 30 days before they take effect.
13. Contact Us
- Email: support@kansov.com
- Entity: Kansov Labs Private Limited